These terms cover the website design, hosting and local-visibility services provided by [BUSINESS NAME] ("we", "us") to you ("you", "the client").
Setup is a one-time fee. The monthly service fee is billed monthly in advance and continues until cancelled. Prices are agreed in writing before work starts. Optional add-ons are billed separately at the rate agreed.
We do not guarantee results. We make no promise about search rankings, map placement, traffic volume, number of phone calls, number of customers, or revenue. Anyone who guarantees those things cannot control them. What we guarantee is the work we perform, not the outcome it produces.
Timely answers to the questions we ask at kickoff, and the right to use the business information, photos and materials you give us. You confirm you own or are permitted to use anything you send us.
Your domain is registered in your name and belongs to you. On termination we will provide the site files and cooperate with a transfer. Any templates, systems and underlying tooling we use across clients remain ours.
You may cancel the monthly service with 30 days' written notice. There is no long-term contract unless you have chosen a payment plan that specifies one. Fees already paid are not refundable, and the setup fee is not refundable once the site is published.
We provide the service with reasonable skill and care, but we cannot guarantee uninterrupted availability — hosting, domain registries and third-party platforms can fail. To the extent the law allows, our total liability is limited to the fees you paid us in the three months before the claim, and we are not liable for lost profits or indirect losses.
If you use the messaging add-on, you agree to message only people who have given you consent, to honour STOP requests immediately, and not to send prohibited content. You are responsible for the content of messages sent from your account.
These terms are governed by the laws of the State of New York.
We may update these terms; we will tell you before changes affect an active subscription.